• Live in Burnaby
• Be 55 years of age or older with low income
• AND isolated, frail and alone over the Winter Holidays

Complete the registration form here along with a copy of Proof of current address [dated within 90 days of the application] e.g. bill from Fortis, Hydro, internet or phone provider or current lease or rental residency/tenancy agreement or bank statement (chequing/saving account).

Note: Proof of Income for EACH senior

• On the registration form, please indicate your total income (from your last income tax return - line 15000).

• A staff will contact you during the first week of December to confirm your eligibility & delivery time and date. Hampers will be delivered between December 16-20, 2024.

• We will follow guidelines set out by the BC Ministry of Health and have safety protocols in place during registration and hamper delivery.

• Call us at (604) 299-5778.

Make a one-time or recurring monthly Donation. Cash donations towards the Christmas Bureau allows us to allocate more funds toward purchasing additional toys, which are often in short supply. For example, last year we experiences a low inventory of sports balls and had to purchase more to meet the demand.

There are three ways to make a donation*:

1. Donate online here.
2. Mail or drop off a cheque payable to Burnaby Community Services at 2055 Rosser Avenue, Burnaby, BC V5C 0H1.
3. Call 604-299-5778 and provide your credit card details by phone.

* We provide tax receipts to donations of $15 or more.

Be a Corporate Sponsor at the Toy Room at The Amazing Brentwood!

A lot of effort goes into making the Toy Room a magical place for individuals and families in need. This year we are looking for Corporate Sponsors to support the following:

• $4,000 Toy Room Décor Sponsor
• $1,000 Books for Kids Sponsor (3 available)
• $1,500 Toy Powered Sponsor
• $500 Stocking Stuffer Sponsor

See Sponsorship opportunities for details.

Contact jennifern@burnabynh.ca or call 604-431-0400 with inquiries for further details.

Host an Angel Toy Drive for children and youth. Companies or community groups can sign up to host a toy drive that collects toys for distribution to children and youth from low-income families at our Toy Room at the Amazing Brentwood Mall.

We may be able to provide resources to help increase participation for your Toy Drive. This includes:

• Wishlist of toys
• Volunteers to help pick up toys
• A Burnaby Christmas Bureau representative to speak to your staff or community group
• Promotion on our website and social media @bbyservices

See [Details and Application Form].

Bring New & Unwrapped toys/gifts/books to our Toy Room

• Date: November 1 to December 21, 2024
• Time: Monday - Friday 10 am - 6 pm, or Saturday 10 am - 3 pm [Closed on Sun & Stat Holiday on Nov 11]
• Location: The Amazing Brentwood at 4567 Lougheed Highway, Old Sears Store location, Main Mall level, near the Children's Play Area [Direction & Location Map]
• Gift Ideas: Gift Ideas for Donors

Be a Christmas Elf (help families select their toys in the Toy Room during Dec 1-21, 4 or 8 hours shifts), a Christmas Mover (help with unloading and moving donated toys or supplies in the Toy Room in November, December or January) and/or a Christmas Bureau Auxiliary (help stock, clean, sort, and assist with greeting at the Toy Room during Nov 1 - Dec 21).

Please submit an online application at https://burnabynh.ca/get-involved-volunteer/

Be a Volunteer Driver to pick up toys from donors and deliver them to the Toy Room in December.

Please submit an online application at https://burnabynh.ca/get-involved-volunteer/

• Live in Burnaby

• AND Families (with children from newborn to 16 years old) on income assistance or with low-income

• One parent can come in the Toy Room to register with supporting documents:
  1. Proof of current address [dated within 90 days of the application] e.g. bill from Fortis, Hydro, internet or phone provider or current lease or rental residency/tenancy agreement or bank statement (chequing/saving account).
  2. Proof of Income for EACH Adult - Notice of Assessment, Proof of Income Statement or Income Assistance document.  You are eligible to apply if you are a Burnaby resident and your combined family income from Line 15000 on Notices of Assessment for all adult family members does not exceed the amount listed for the number of people in your family. If it exceeds this amount, you are not eligible.

Notice of Assessment from CRA

                              #  Through online CRA My Account - To obtain one, download and print it.

1. Log in to your CRA Account
2. Scroll down and click on “Tax Returns” from the left-side menu. You will see a list of your past year’s returns.
3. For the most recent year, click on “Notice of Assessment.” Your document will show up on the screen.
4. Click on the PDF button to make a printable version. Save this to your computer and print it out.

 #  By phone by calling Canada Revenue Agency at 1-800-959-8281 and press * to speak to an operator or call 1-800-267-6999 for an automated service

Proof of Income Statement from CRA

#  Through online CRA My Account - To obtain one, download and print it.

1. Log in to your CRA Account
2. Scroll down and click on “Tax Returns” from the left-side menu. You will see a list of your past year’s returns.
3. For the most recent year, click on “Proof of Income Statement.” Your document will show up on the screen.
4. Click on the PDF button to make a printable version. Save this to your computer and print it out.

 #  By phone by calling Canada Revenue Agency at 1-800-959-8281 and press * to speak to an operator or call 1-800-267-6999 for an automated service

OR If you are on Income Assistance, you need to request a "Release of Information" or "Confirmation of Assistance Statement" from your Ministry Office.

3. Identification for EACH Child - e.g. BC Services Card, birth certificate, passport, child tax benefit statement showing the children’s names, or Permanent Resident card

• Upon registration, you will be provided with a PICK-UP DATE and TIME in December to come back to the Toy Room to select your children's gifts. You will not be able to pick up any toys on your registration day. 
• We request that only 1 family member per household enters our Toy Room to register and pick up gifts. Please arrange for child care early.

• We will follow guidelines set out by the BC Ministry of Health and have safety protocols in place during registration and toy pick-up.
• All visitors will be required to sanitize their hands and wear a mask at all times on site. Disposable surgical masks are available to those who need them.

• Call us at (604) 299-5778.